Terms of Service

1. Acceptance of Terms

By accessing or using the website at theelitepros.com or engaging Elite Pro Services for services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services

Elite Pro Services provides residential and commercial plumbing, HVAC (heating, ventilation, and air conditioning), and electrical services in Gilbert, Arizona and the surrounding East Valley area. Service availability is subject to geographic coverage, technician availability, and other factors.

We reserve the right to refuse service to anyone for any reason at any time.

3. Quotes and Pricing

Quotes provided through our website or by phone are estimates only and are not binding until a written service agreement is executed. Final pricing may vary based on actual conditions found on-site, materials required, and scope of work. We provide upfront pricing before beginning any work.

4. Scheduling and Cancellations

Appointment times are estimates and may be affected by prior job completion times, traffic, and other factors. We will make reasonable efforts to notify you of any delays. If you need to cancel or reschedule, please contact us at least 24 hours in advance at (480) 788-7473.

5. Payment

Payment is due upon completion of services unless otherwise agreed in writing. We accept major credit cards, checks, and cash. Financing options may be available — ask your technician for details. Unpaid balances may be subject to collection proceedings.

6. Warranties

We stand behind our work. Labor warranties are provided on a per-job basis and will be communicated to you in writing at the time of service. Manufacturer warranties apply to parts and equipment as specified by the manufacturer. Warranty coverage does not apply to damage caused by misuse, neglect, or unauthorized modifications.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Elite Pro Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website. Our total liability for any claim arising from services rendered shall not exceed the amount paid for those specific services.

8. Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You may not use the site in violation of applicable laws, transmit unsolicited commercial communications, attempt unauthorized access to any part of the website, or scrape or harvest data without written permission.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Elite Pro Services or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

11. Disclaimer of Warranties

Our website is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Maricopa County, Arizona.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website or services after any changes constitutes your acceptance of the new terms.

14. Contact Us

If you have questions about these Terms of Service, please contact us: